Category Archives: News & Updates

We’re Here to Help

Hello Rumble community,

We’re excited to introduce our newest member of the Rumble team, Mario! As our customer support specialist, Mario will be providing customer support to the Rumble community via live chat, support email and forums.

We have partnered up with Olark to provide live chat support during weekdays from 9AM to 5PM EST. Additionally we will be aiming to answer all support e-mail inquiries within 24 hours. You can find the live chat/email functionality in the bottom right hand corner of your screen on account and video upload pages. To activate the live chat, please click the following icon:

Mario is currently working towards building a comprehensive Rumble FAQ page to provide more information to the Rumble community. We’re always open to questions from the community, so keep them coming via live chat or through our support email!

Please join us in welcoming Mario to the ever growing Rumble community. Our customer support team is here to help solve any inquiries you may have. We look forward to hearing from you through the Rumble live chat, support@rumble.com or through the community forums.

Let’s keep making Rumble the best video platform on the internet.

The meaning of ‘Rumbling’

Hey everyone, Wojtek here from Rumble. Many people were inquiring, so I felt I should provide a little explanation on what “Rumbling” means on your Pending Videos page.

After uploading and selecting your licensing option, videos get placed into a queue. In this queue an automated technology dubbed ‘Rumble Rank’ makes a decision on the value and virality of the content you uploaded, and if our Rumble Rank ‘likes’ the content, it will be sent to our newsroom for a final decision and audit. If for any reason Rumble Rank and/or editors are not certain (possibly due to not enough data) but they see potential value in your content,it will get placed into a separate queue called ‘Rumbling’. At this point your chances are pretty good that it will get purchased/approved, but still not certain. Most people can expect a reply within two weeks while rumbling, in some cases this can take longer.

Some tips to help get your video noticed, or noticed faster:

  1. Film in landscape mode (hold your phone sideways)
  2. Upload the highest quality video you can.
  3. Cut any lead up / part of the clip that is not needed.
  4. Tell your friends to watch your clip on Rumble

I hope that helps. Feel free to leave comments and questions below, and maybe on my next post I’ll address it 🙂

 

Introducing Weekly Payouts at Rumble

Weekly Payouts on Rumble

After receiving feedback over the last 60 days, we have decided to ramp up our payout frequencies. We are now moving Rumble to a weekly payout schedule, every Friday as long as you make a withdrawal request in the previous week. Let me explain with further clarity inflatable sumo suits.

Example 1:

  1. You make a withdrawal request of $100 on Tuesday.
  2. You will be paid on the following Friday, 10 days later.

Example 2:

  1. You make a withdrawal request of $100 on Friday.
  2. You will be paid on the following Friday, 7 days later

If the Friday lands on a holiday in Canada, the payout will be issued on the following business day. It is very important to note that you MUST make a withdrawal request. If you fail to do so, you will not receive payment and your balance will accumulate. The minimum payout threshold will stay at $50.

Be sure to check your account: http://rumble.com/account/rewards/stats

Additional payout restrictions:

  • You must have sold at least one piece of content in the last 12 monthsxiao cheng
  • You must be able to accept Paypal or Check